Junior Field Service Engineer

Date:  25-Jul-2022
Location: 

Herentals, Antwerp, BE, 2200

Custom Field 2:  SUEZ Water Technologies & Solutions Belgium BVBA
Category:  Sales & Service Europe
Custom Field 1:  1850

Who we are ?

 

With 90,000 people on five continents, SUEZ is a world leader in smart and sustainable resource management. We provide water and waste management solutions that enable cities and industries optimize their resource management and strengthen their environmental and economic performances.

SUEZ Water Technologies & Solutions looks for innovation everywhere. For more than 100 years, SUEZ has been at the forefront of innovation, from the SUEZ Canal to addressing water scarcity. Finding solutions to the world's biggest problems has never been more important than right now. Join us today and become an essential part of the Resource Revolution!

 

Who are we looking for?

 

Our EMEA (Europe, Middle East & Africa) Graduate Program is designed for recent graduates who are looking for a challenging yet rewarding experience and want to take a leap into a global organisation following completion of their university studies.  Further information on the graduate program can be found on our website: https://www.suezwatertechnologies.com/about-us/emea-graduate-program-2022  

 

We are looking for motivated individuals who are willing to think outside the box, share new ideas and take on new challenges. Successful candidates will join us between 15 August and 14 September 2022.  The first training session will take place during October.

 

Further information is available below on the essential and desirable characteristics, skills and qualifications we are looking for in relation to this specific position.

 

Minimum requirements

•           A B.Sc. or higher degree in Engineering or Applied Science with a Chemical background.

•           Fluency in Dutch and English, both verbal and written

•           High competence with windows office software (especially MS Excel)

•           Possession of driving license is required

 

Useful Skills or Abilities

•           Showing a high interest in commercial or key account management

•           Excellent presentation and accurate reporting skills

•           Strong flexibility and problem-solving skills

•           Excellent communication and interpersonal skills

•           Industry knowledge would be an advantage

 

Open and available to frequent traveling during the trainee program

 

What will you be doing?

 

At SUEZ Water Technologies & Solutions we offer our graduates a challenging 12-month program focused on developing their essential and technical skills through a combination of in person, virtual and on the job training.  Each graduate in our program takes on a focused role to develop their expertise in a specific area and make a difference for the local business team. 

 

We have carefully identified these roles from across our business to fulfil succession planning needs or help us to deliver business growth.  This means that we only offer opportunities which provide meaningful work to you and add value to what we can offer for our internal or external customers.

 

Further details on the key responsibilities for this role can be found below.

 

Key Objectives:

 

After the cross-European training program the key objective is to become a Field Service Engineer to retain and grow our business in the water treatment industry in Flanders (Flanders East, Antwerp, Flemish Brabant).

 

Responsibilities:

 

Upon graduation of the program, this talent should be able to take a Field Service Engineer role in the process & water treatment industry to retain existing and new recurring business at key accounts and prospects to realize sustainable long-term profitable growth. The post-holder will develop strong relationships at our major accounts in the assigned geographic area. The following activities are a guideline, others can be part of the job scope:

 

  • Comply with integrity and safety as required by SUEZ policies
  • Assist Account Managers in the development of strategic relationships at key accounts at all levels in the water treatment industry.
  • Assist Account Managers to achieve business targets and objectives by obtaining customer retention, by delivering value to our high valued customers.  This requires a technical domain expertise combined with good commercial acumen and tactics.
  • Through your strong and proven relationship skills you understand the customer needs and deliver our solutions which generate value with the support of our service, customer care, technology, commercial operations, supply chain and other support teams. 
  • You will provide accurate updates to our business and drive our overall delivery commitment to our customers.
  • Carry out the technical services and provide the necessary verbal and written recommendations to ensure trouble-free plant operations for the defined customers.
  • Your success will be measured on delivering customer retention, customer satisfaction surveys and your support to the commercial team in developing a target pipeline by bringing highly valued solutions using the entire Suez Water Technologies & Solutions offering. 
  • Actively participate in service/ sales team meetings and training sessions
  • Report all work-related accidents, diseases, dangerous occurrences, near misses, incidents and damage to property.

 

 

About us

 

SUEZ’s Water Technologies and Solutions (SWTS) offers a great work environment, professional development, challenging careers, and competitive compensation including company car. You will be part of regional team, with a lot of freedom and flexibility in your daily work.

 

SWTS is an Equal Opportunity Employer.  Employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.